Support
FAQ
What is OUTFLOW®?
OUTFLOW® is a luxury streetwear brand engineered around movement and visibility — reflective piping, technical construction, and a matte black and chrome identity.
How does sizing work?
Our Hoodie, Track Pants, and Tracksuit Set all share the same size range, XS–XXL. See the Size Guide for body measurements by size.
How much is shipping?
In Canada: Express (CA$5 flat, 3–5 business days) or Standard (free, 5–8 business days). International orders ship via DHL Express or FedEx, calculated at checkout based on destination.
Do you ship outside Canada?
Yes, worldwide. See the Shipping page for details on international delivery and customs.
What is the Tracksuit Set?
The Reflective Hoodie and Reflective Track Pants sold together as one set. Hoodie and pants sizes are selected independently, so you can mix sizes if you need to.
How do I return or exchange something?
See our Returns Policy for eligibility and the current process.
How do I contact OUTFLOW® directly?
Reach out on the Contact page and we'll get back to you.