Support
FAQ
What is OUTFLOW®?
OUTFLOW® is a luxury streetwear brand engineered around movement and visibility — reflective piping, technical construction, and a matte black and chrome identity.
How does sizing work?
Our Hoodie, Track Pants, and Tracksuit Set all share the same size range, S–XXL. See the Size Guide for body measurements by size.
How much is shipping?
In Canada, a complete tracksuit set ships free (Standard, 5–8 business days) or for CA$5 with Express (3–5 business days). A hoodie or pants on their own show their shipping price at checkout. International orders offer Standard or Express, with the price for your region shown at checkout before you pay.
Do you ship outside Canada?
Yes — to over 200 countries and regions, except places under sanctions or where carriers do not deliver. See the Shipping page for details on international delivery and customs.
What is the Tracksuit Set?
The Reflective Hoodie and Reflective Track Pants sold together as one set. Hoodie and pants sizes are selected independently, so you can mix sizes if you need to.
How do I return or exchange something?
See our Returns Policy for eligibility and the current process.
How do I contact OUTFLOW® directly?
Reach out on the Contact page and we'll get back to you.