Support
Shipping
Shipping rates, carriers, and timelines for OUTFLOW® orders.
How much does shipping cost in Canada?
Two options at checkout: Express (CA$5 flat, 3–5 business days) or Standard (free, 5–8 business days).
Do you ship outside Canada?
Yes. International orders ship via DHL Express or FedEx. The exact cost and delivery estimate for your address are calculated and shown at checkout.
Will I owe customs or duties on an international order?
Possibly, depending on your country's import rules. Where supported, duties are calculated at checkout; otherwise they're collected on delivery.
How do I track my order?
You'll get a tracking number by email as soon as your order ships. You can also look it up on the Track Order page.